Request fulfilment
Request Management
Requests enter through the published catalogue, follow the approval model recorded on the item, and close only when the requester's outcome is confirmed.
Requests in scope
3
Visible to the current role
Awaiting approval
1
Blocked until a decision is recorded
WatchIn fulfilment
1
Tasks still open
At SLA risk
1
Warning or breached
Needs attentionFilter by status, then open a record for the full view.
| Record | Title | Status | Owner | Timing | |
|---|---|---|---|---|---|
| SRQ-2026-00412 | GIS Platform access for planning inspection team Closed after requester confirmation. Feedback recorded. | ClosedStandard | Omar Al-Dossary Geospatial Services | Met within target | |
| SRQ-2026-00457 | SAP ERP role assignment — asset register maintenance Missing mandatory evidence blocks the SoD reviewer decision. | Awaiting ApprovalStandard | Sara Al-Otaibi Enterprise Applications | Warning — 4h remaining | |
| SRQ-2026-00461 | New laptop provisioning — replacement device Imaging automation returned a validation failure; specialist retry required. | In ProgressStandard | Noura Al-Salem End User Services | 2d 9h remaining |