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Functional reference prototype for discovery and validation. Not a production authority for workflows, SLAs, or approvals.
PRJ-DT-2026-031At Procurement BoundaryGreen healthProject ExecutionCORE-DOC

Service Desk Modernisation

Project paused at the Procurement boundary awaiting external tender completion.

No SLA clock applies to this object type. Timeliness is tracked against the plan date.

Owner
Maha Al-Faraj — Digital Transformation
Requester
Not applicable
Service
Not linked
Configuration item
Not linked
Created
2026-06-01 09:00
Last updated
2026-07-15 09:00
Confidentiality
Internal
Next step
Process resumes at post-award planning once Procurement confirms award.
This persona holds no action authority at the current stage.
Lifecycle

Stage, owner, and entry criteria as documented.

  1. RFP PreparationCompleted
  2. Procurement BoundaryCurrent stage
  3. Post-award PlanningNot yet reached
  4. ExecutionNot yet reached
  5. Reporting & GovernanceNot yet reached
  6. ClosureNot yet reached
Governance
Phase
PD-01 complete — awaiting award
Boundary note
RFI, tender, evaluation, award and contracting are Procurement-owned and are not modelled here.
Source: Boundary — outside process